Contact Information

For all inquiries regarding logistics services, partnership opportunities, or general information, please reach out to us via email. Our dedicated global support team will respond to your request within 24 hours.

Official Email

info@isrd.org.uk

Headquarters

TradeX - Division of ISRD
London, United Kingdom

Global Operations Support

We work around the clock to keep your supply chain moving.

European Zone

London, Paris, Frankfurt
Operating Hours: 08:00 - 18:00 GMT

Americas Zone

New York, Toronto, Sao Paulo
Operating Hours: 09:00 - 18:00 EST

Asia-Pacific Zone

Singapore, Tokyo, Shanghai
Operating Hours: 09:00 - 18:00 SST

Frequently Asked Questions

How do I track my shipment?

Once your booking is confirmed, you will receive a unique tracking reference via email which can be integrated into your own ERP system or queried via our support team.

Does TradeX handle hazardous materials?

Yes, we have certified specialists for Class 1-9 hazardous cargo. Please indicate this in your initial inquiry so we can ensure proper compliance handling.

How can I apply for a partnership?

We welcome partnerships with reliable carriers and suppliers. Please email us at info@isrd.org.uk with your company profile and credentials.